Credit Controller

Ethiojobs Recruiter

Addis Ababa
Posted 6 months ago

Job Features

Job CategoryAccounting and Finance(Banking/Economics/Grant/Cash/Audit)
Job LevelMid Level(3+4)
DeadlineJan 15 2021

Job Description

Job Outline

The Credit Controller position is accountable for the entire credit granting process, including the consistent application of Group credit policy, periodic credit reviews of existing customers, and the assessment of the creditworthiness of potential customers, with the goal of optimizing the mix of company sales and bad debt losses.

Main Duties & Responsibilities


The Management requirements of the Credit Controller include but are not limited to the following high-level deliverables:

  • Implement Group’s credit policies and credit strategies;
  • Devise risk management strategies in conjunction with the Group Credit Controller and local management;
  • Maintain a departmental organizational structure sufficient to meet all goals and objectives to include a fail proof succession plan;
  • Drive and achieve cash flow targets through managing timely payment of credit;
  • Liaising with external debt collectors and lawyers for recovery of debts as well as managing relations with Credit Reporting and Fraud agencies;
  • Keep abreast of best practice methods and trends and recommend any changes to local management and Group Credit Control team;
  • Manage, train, up-skill, motivate and appraise Credit Control staff;
  • Measure department performance using appropriate group metrics

Credit operations

 The Operational requirements of the Credit Controller include but are not limited to the following

  • Evaluate customers for credit worthiness before granting credit by applying group credit evaluation techniques, obtaining all required documentation as well as obtaining appropriate credit references;
  • Opening debtor accounts and setting up credit terms, limits and conditions;
  • Minimise credit exposure by reviewing new and existing customer accounts to set credit limits and credit terms;
  • Ensuring customer related correspondences, queries and inquires are timely addressed;
  • Valiadating, matching nad allocating posted receipts and credit notes;
  • Approval of blocked orders;
  • Ensure that all transactions relating to a customer are processed through the customers’ account and that no customer account is used without the customer’s written authority.
  • Prepare and process all manual credit notes ensuring that reasons for credit note requests are fully supported;
  • Collect outstanding balances from all debtors including negotiating settlement payment plans in consultation with Head of Finance and Group Credit Controller;
  • Plan and set up departmental debtors’ meetings and agree with sales teams on and monitor monthly collection targets;
  • Follow and maintain full records of all accounts with Exceptional Credit Approvals,
  • Ensure that Monthly Customer Statements are promptly sent out to customers and set up follow up mechanisms of ensuring receipt of statements by customers;
  • Ensure customer accounts are reconciled with customer and any disputed billings are followed up with the respective departments and resolved in a timely manner;
  • Analyse potential bad debts and recommending to the Credit Committee for appropriate action;
  •  Prepare monthly reports in accordance with group requirements and within reporting deadlines;
  • Conduct quarterly review of the credit accounts and ensuring that customer credit limit is adequate for volume of purchases.


  • Ensure proper filing and archival of departmental documents and records;
  • Ensure that assistant’s work is up to required standards;
  • Offer on-on-the job training to develop accounts assistant knowledge and understanding of the customer’s ledger activities;
  • Perform end of year performance appraisals for assigned staff;
  • Any other duties that may be assigned from time to time by management.

Job Requirement


  •  Holder of a University degree either in Business, Finance or Accounting from a reputable university
  • Certified Accountant CPA (K) or ACCA
  • Certified Credit Professional Kenya would be an added advantage
  • At least 4 years credit control  experience 2 of which should be in a Supervisory level
  • Proficiency in a computerized environment with ability to use specialized ERP software
  • Demonstrate proficiency in use of computer especially Microsoft office applications


  • High level understanding of management, financial and business practices
  • High level understanding of credit and liquidity risks and their management
  • High level of Information Technology and Computing
  • Debt management knowledge 


  • Honesty and discretion
  • Ability to speak and write English
  • Numerate and with strong financial analysis acumen
  • Willing to work according to the needs of the business
  • Self starter and proactive employee 

How to Apply

interested and qualified applicant should apply by sending your CV to the email below

Please mention the position title on your email subject line.

Apply Online
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