HR Associate, Addis Ababa, Ethiopia

United Nations Office for Project Services (UNOPS)

Contract
Addis Ababa
Posted 2 days ago

Job Features

Job CategoryProject Management(NGO/International Org)

Established in 2009 UNOPS Ethiopia Office has been providing services to various partners including the government of Ethiopia UN agencies such as WHO UNHCR and UNICEF and other international organizations. In 2014 the UNOPS Executive Director decided to establish the UNOPS Ethiopia Multi Country Office (ETMCO) which leads and coordinates the UNOPS activities in Ethiopia Sudan and Djibouti.

UNOPS EMCO activities range from tailor-made administration operations human resources and logistics support for implementation of development and humanitarian projects; infrastructure and procurement management services; and advisory services to partners to facilitate effective procurement supply and financial management.

Under the direct supervision of the HR Specialist and the overall direction of the Head of Support Services as well as the technical guidance of IPAS HR the HR Associate is responsible for administering and implementing services plans and processes covering the array of Human Resources Management service lines for optimal employee and talent management i.e. recruitment learning performance management transition organizational development and contract management. S/he serves as the first contact for internal and external clients in resolving questions on processes and procedures and provision of guidance and information related to HR initiatives and services to a wide range of UNOPS clients.

Summary: Support to policy development and implementation

Advisory Services

Talent Acquisition and Administration

Team Management

Knowledge Building and Knowledge Sharing

Specific Responsibilities: 1. Support to policy development and implementation

  • Contribute to HR policy development and corporate HR initiatives by assisting to collect data on trends risks and opportunities and sharing local HR best practices.
  • Assist with projects in support of HR initiatives for attainment of business objectives in line with the corporate HR strategy.
  • Support the communication of HR policy changes and new HR initiatives to management and personnel providing guidance as needed.

2. Advisory Services

  • Provide guidance on HR related systems and processes including but not limited to Recruitment Contracts Position Management Performance Management Benefits and Entitlements consistent with UNOPS rules and procedures.
  • Provide advice and guidance to personnel on administrative procedures processes and practices.
  • Act as liaison between unit and internal and external clients and provides proactive customer service to expedite completion of projects and provide information.
  • As the first face of HR ensure that new hires’ first impressions are positive and that they have all in-processing information completed.
  • Advise hiring management and guide personnel on UNOPS recruitment and performance management processes and learning and development initiatives resources and plans.
  • Provide advice to supervisors on good practices policies and procedures in performance management including managing of underperformance.
  • Support the implementation of institutional gender and diversity initiatives providing education and advice on issues related to equity compliance inclusion and diversity.

3.Talent Acquisition and Administration

  • Assist in recruitment processes ensuring best practices are used for effective and efficient talent acquisition in line with UNOPS policy.
  • Actively participate in workforce planning at the office and project level and guide clients through recruitment and selection processes. Take lead on requisition initiation longlisting testing and interviews formal approvals selection minutes reference checking fee calculation offers and rejections and updating recruitment on-line information system.
  • Inform and advise UNOPS personnel consultants partners and project personnel on their conditions of service and entitlements according to their contract modality expediting actions to facilitate their efficient timely and client-focused onboarding.
  • Liaise with UNOPS’ HR related groups such as SSC on personnel administration matters and submit transactional HR service data (normally within the ERP system).
  • Research precedents and present recommendations to the supervisor taking into account institutionalized exceptions. Undertake research on a range of HR related issues and assist in the preparation of notes/reports.
  • Establish and maintain monitoring systems advising the supervisor on the status of pending requests and approaching deadlines. Follow up on team work processes to ensure clearance approvals and timely workflows
  • Answer questions and follow-up with personnel and management to ensure completion of absences requests performance management cycle and other HR processes etc. in electronic information systems.
  • Liaise with relevant HQ and UN system units to exchange information and follow up on pending issues.
  • Set up and maintain reference files/records.
  • Follow up or process payroll verification.
  • Monitor status of HR actions to facilitate timely action by supervisor and line management including on transactions initiated expiring appointments/contracts and pending separation actions.
  • Support efficient planning and management of the HR unit including drafting annual recruitment plans implementing designated projects in line with the corporate HR strategy overseeing personnel file systems as well as provision of related statistical summaries and tracking movements of UNOPS personnel within the relevant business units.

4. Team Management

5. Knowledge building and knowledge sharing

  • Provide support to the organization facilitation and/or delivery of training and learning initiatives for personnel on HR-related topics.
  • Provides sound contributions to knowledge networks and communities of practice by synthesizing lessons learnt and dissemination of best practices in human resources.
  • Collect feedback ideas and internal knowledge about processes and best practices and utilize productively.
  • Undertake research on a range of HR related issues and provide content for notes/reports including quarterly and year-end reports for monitoring statistical and review purposes by management.
  • Liaise with relevant HQ and UN system units to exchange information and follow up on pending issues.

Education:

  • Completion of Secondary education is required. First University Degree in Human Resources Management Business Administration Public Administration or equivalent disciplines is desirable.
  • Knowledge of UN policies procedures and practices highly desirable.

Experience:

  • Minimum of six years of relevant experience in an international and/or national organization in providing HR advisory recruitment and/or HR-generalist services.
  • Proficiency in computers and office software packages (MS Office or google suite) and experience in handling web-based management systems is required.
  • Experience in use of HR information systems Enterprise systems including OneUNOPS is desirable.

Language Requirements:

  • Fluency in English is required.
  • Knowledge of another official UNOPS language is an asset.

Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.

Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model motivates directs and inspires others to succeed utilizing appropriate leadership styles.

Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).

Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.

Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent even under pressure. Always pursues continuous improvements.

Evaluates data and courses of action to reach logical pragmatic decisions. Takes an unbiased rational approach with calculated risks. Applies innovation and creativity to problem-solving.

Expresses ideas or facts in a clear concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively by overcoming differences of opinion and finding common ground.

  • Contract type: ICA
  • Contract level: LICA 6
  • Contract duration (select appropriate wording below): Ongoing ICA – ‘Open-ended subject to organizational requirements availability of funds and satisfactory performance.’
  • For more details about the ICA contractual modality please follow this link: https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx
  • Please note that the closing date is midnight Copenhagen time
  • Applications received after the closing date will not be considered.
  • Only those candidates that are short-listed for interviews will be notified.
  • Qualified female candidates are strongly encouraged to apply.
  • Open to Ethiopian nationals/locals only.
  • UNOPS seeks to reasonably accommodate candidates with special needs upon request.
  • Work life harmonization – UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
  • The incumbent is responsible to abide by security policies administrative instructions plans and procedures of the UN Security Management System and that of UNOPS.

It is the policy of UNOPS to conduct background checks on all potential recruits/interns.

Recruitment/internship in UNOPS is contingent on the results of such checks.

UNOPS is an operational arm of the United Nations supporting the successful implementation of its partners’ peacebuilding humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.

UNOPS areas of expertise cover infrastructure procurement project management financial management and human resources.

Working with us

UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative results-focused professionals with skills in a range of disciplines.

Diversity

With over 4000 UNOPS personnel and approximately 7000 personnel recruited on behalf of UNOPS partners spread across 80 countries our workforce represents a wide range of nationalities and cultures. We promote a balanced diverse workforce — a strength that helps us better understand and address our partners’ needs and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Work life harmonization

UNOPS values its people and recognizes the importance of balancing professional and personal demands.

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  • Contribute to HR policy development and corporate HR initiatives by assisting to collect data on trends risks and opportunities and sharing local HR best practices.
  • Assist with projects in support of HR initiatives for attainment of business objectives in line with the corporate HR strategy.
  • Support the communication of HR policy changes and new HR initiatives to management and personnel providing guidance as needed.
  • Provide guidance on HR related systems and processes including but not limited to Recruitment Contracts Position Management Performance Management Benefits and Entitlements consistent with UNOPS rules and procedures.
  • Provide advice and guidance to personnel on administrative procedures processes and practices.
  • Act as liaison between unit and internal and external clients and provides proactive customer service to expedite completion of projects and provide information.
  • As the first face of HR ensure that new hires’ first impressions are positive and that they have all in-processing information completed.
  • Advise hiring management and guide personnel on UNOPS recruitment and performance management processes and learning and development initiatives resources and plans.
  • Provide advice to supervisors on good practices policies and procedures in performance management including managing of underperformance.
  • Support the implementation of institutional gender and diversity initiatives providing education and advice on issues related to equity compliance inclusion and diversity.
  • Assist in recruitment processes ensuring best practices are used for effective and efficient talent acquisition in line with UNOPS policy.
  • Actively participate in workforce planning at the office and project level and guide clients through recruitment and selection processes. Take lead on requisition initiation longlisting testing and interviews formal approvals selection minutes reference checking fee calculation offers and rejections and updating recruitment on-line information system.
  • Inform and advise UNOPS personnel consultants partners and project personnel on their conditions of service and entitlements according to their contract modality expediting actions to facilitate their efficient timely and client-focused onboarding.
  • Liaise with UNOPS’ HR related groups such as SSC on personnel administration matters and submit transactional HR service data (normally within the ERP system).
  • Research precedents and present recommendations to the supervisor taking into account institutionalized exceptions. Undertake research on a range of HR related issues and assist in the preparation of notes/reports.
  • Establish and maintain monitoring systems advising the supervisor on the status of pending requests and approaching deadlines. Follow up on team work processes to ensure clearance approvals and timely workflows
  • Answer questions and follow-up with personnel and management to ensure completion of absences requests performance management cycle and other HR processes etc. in electronic information systems.
  • Liaise with relevant HQ and UN system units to exchange information and follow up on pending issues.
  • Set up and maintain reference files/records.
  • Follow up or process payroll verification.
  • Monitor status of HR actions to facilitate timely action by supervisor and line management including on transactions initiated expiring appointments/contracts and pending separation actions.
  • Support efficient planning and management of the HR unit including drafting annual recruitment plans implementing designated projects in line with the corporate HR strategy overseeing personnel file systems as well as provision of related statistical summaries and tracking movements of UNOPS personnel within the relevant business units.
  • Provide support to the organization facilitation and/or delivery of training and learning initiatives for personnel on HR-related topics.
  • Provides sound contributions to knowledge networks and communities of practice by synthesizing lessons learnt and dissemination of best practices in human resources.
  • Collect feedback ideas and internal knowledge about processes and best practices and utilize productively.
  • Undertake research on a range of HR related issues and provide content for notes/reports including quarterly and year-end reports for monitoring statistical and review purposes by management.
  • Liaise with relevant HQ and UN system units to exchange information and follow up on pending issues.
  • Completion of Secondary education is required. First University Degree in Human Resources Management Business Administration Public Administration or equivalent disciplines is desirable.
  • Knowledge of UN policies procedures and practices highly desirable.
  • Minimum of six years of relevant experience in an international and/or national organization in providing HR advisory recruitment and/or HR-generalist services.
  • Proficiency in computers and office software packages (MS Office or google suite) and experience in handling web-based management systems is required.
  • Experience in use of HR information systems Enterprise systems including OneUNOPS is desirable.
  • Fluency in English is required.
  • Knowledge of another official UNOPS language is an asset.
  • Contract type: ICA
  • Contract level: LICA 6
  • Contract duration (select appropriate wording below): Ongoing ICA – ‘Open-ended subject to organizational requirements availability of funds and satisfactory performance.’
  • For more details about the ICA contractual modality please follow this link: https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx
  • Please note that the closing date is midnight Copenhagen time
  • Applications received after the closing date will not be considered.
  • Only those candidates that are short-listed for interviews will be notified.
  • Qualified female candidates are strongly encouraged to apply.
  • Open to Ethiopian nationals/locals only.
  • UNOPS seeks to reasonably accommodate candidates with special needs upon request.
  • Work life harmonization – UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
  • The incumbent is responsible to abide by security policies administrative instructions plans and procedures of the UN Security Management System and that of UNOPS.

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