Information desk worker I

The Jobs Creation Commission

Addis Ababa
Posted 10 months ago

Job Features

Job CategoryAdministration(HR/Secretarial/Receptionist/Clerical/Governance/Security), IT(Develop/Designer/Security/System/Hardware/Network)
Job LevelEntry Level(0+)
DeadlineMar 20 2020

Job Description

The Information desk Treating customers responsibly, providing information service according to their needs and will be specifically tasked with the following responsibilities

  • He /She welcomes customers & request the type of service /information/ that the customer would like to receive and connect with the relevant department  
  • Tell and show telephone number and direction of the department in which the service is provided, at the request of the consumer;
  • Complete and register customers’ forms and provide a guest entry card, which will eventually receive the card,
  • Receive telephone inquiries from customers of the department and submit to the appropriate department;
  • Collect telephone, written, oral / written complaints and grievances from customers or concerned service provider and report to the commission;
  • Prepares and delivers a plan performance report on its activities.

Job Requirement

Education and Experience

  • Diploma
  • 0 years of work experience
  • Job Grade: VI

How to Apply

  • Qualified applicants are invited to apply for the positions Notice
  • We encourage applications from qualified individuals regardless of race, religion, disability or/and gender.
  • Applicant should bring original documents with a non-returnable copy of their educational evidence and work experience in Person
  • Registration will be 5 consecutive working day from the date of the announcement
  • Applicant from TVETs should bring COC Certificate
  • Applicants with experience more than stated above can apply
  • Female candidates are highly encouraged to apply
  • The exam date will be announced internally and communicated through phone.
  • Only short-listed applicants will be contacted
  •  Registration place is at Bole 200m from DH Geda Tower, F.D.R.E Jobs Creation Commission Office HR Directorate.  Tell Phone 011 6671792

Apply Online
(allow file type in pdf,doc,docx,odt,rtf,txt)

it means agreed to provide your information to third parties.