Information desk worker I

The Jobs Creation Commission

Fulltime
Addis Ababa
Posted 10 months ago

Job Features

Job CategoryAdministration(HR/Secretarial/Receptionist/Clerical/Governance/Security), IT(Develop/Designer/Security/System/Hardware/Network)
Job LevelEntry Level(0+)
DeadlineMar 20 2020
Salary3526.00

Job Description

The Information desk Treating customers responsibly, providing information service according to their needs and will be specifically tasked with the following responsibilities

  • He /She welcomes customers & request the type of service /information/ that the customer would like to receive and connect with the relevant department  
  • Tell and show telephone number and direction of the department in which the service is provided, at the request of the consumer;
  • Complete and register customers’ forms and provide a guest entry card, which will eventually receive the card,
  • Receive telephone inquiries from customers of the department and submit to the appropriate department;
  • Collect telephone, written, oral / written complaints and grievances from customers or concerned service provider and report to the commission;
  • Prepares and delivers a plan performance report on its activities.

Job Requirement

Education and Experience

  • Diploma
  • 0 years of work experience
  • Job Grade: VI

How to Apply

  • Qualified applicants are invited to apply for the positions Notice
  • We encourage applications from qualified individuals regardless of race, religion, disability or/and gender.
  • Applicant should bring original documents with a non-returnable copy of their educational evidence and work experience in Person
  • Registration will be 5 consecutive working day from the date of the announcement
  • Applicant from TVETs should bring COC Certificate
  • Applicants with experience more than stated above can apply
  • Female candidates are highly encouraged to apply
  • The exam date will be announced internally and communicated through phone.
  • Only short-listed applicants will be contacted
  •  Registration place is at Bole 200m from DH Geda Tower, F.D.R.E Jobs Creation Commission Office HR Directorate.  Tell Phone 011 6671792

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