Technical Training Supervisor

Ethiojobs Recruiter

Fulltime
Addis Ababa
Posted 8 months ago

Job Features

Job CategoryEngineering(Architecture/Environmental/Chemistry/Geo-technical/Survey/Maintenance/Electrician/Sanitation/Technician/Adviser)
Job LevelSenior Level(5+9)
DeadlineJan 15 2021

Job Description

Job Outline

  • Co-ordinate and assist in the technical development of all Service Staff and where applicable the product support team.
  • Co-ordinate and implement Apprentice and Graduate Trainee programs.

MAIN DUTIES AND RESPONSIBILITIES

  • Works with Service management and supervisors to establish specific training requirements and set training objectives.
  • Assist in the planning and scheduling of self-development programs for Service Engineers. Web based learning utilisation and provide monthly performance progress for all enrolled technicians.
  • Implement the training programs for all apprentices and Graduate trainees as provided in the scheme.
  • Preparation of course training materials and participants handouts.
  • Perform trainees’ annual evaluation and share the results with Product Support Manager as well as HR manager.
  • Conduct Induction training for new hires and assist the Safety Manager with safety Inductions
  • Conduct OJT (On the Job Training) – for both trainees and senior service technicians based on their individual learning plan and provide professional guidance to increase its effectiveness.
  • Conduct instructor led courses to the service technicians based on their learning needs.
  • Identification of individual training needs and subsequent Individual Development Plans.
  • Compilation of a workable annual training schedule.
  • Ensure web based learning programs are fully utilised and completed by the learners as per set schedule.
  • Provide service training records to the relevant parties for all the trainings conducted. 
  • Liaise with Safety Officer to identify specific safety issues that need to be included in technical training courses
  • Regularly be in touch with service engineers and capture challenges they face on machines/equipment and provide technical guidance.
  • Keep management informed on all training activities. – e.g. Compile and maintain records in an acceptable file, provides course attendance registers, etc
  • Ensures that all training materials, equipment, and facilities are maintained and up to date.
  • Occasionally conduct training for customers for commissioning or new product knowledge, preventive maintenance
  • First line handling of grievances affecting employees, continually monitor and provide guidance where necessary
  • Drive the Service Excellence Program (SEP) in conjuction with the CoE and Product Support Manager.
  • Coordinate the Contamination Control (CC) audit action plans in conjuction with the manager and CC Champions
  • Liaise with the Product Support Manager in the implementation of the Growth and/or Special Projects
  • Any other duties that may be assigned from time to time by management

Job Requirement

Qualifications

  • BSc Mechanical Engineering a MUST
  • Minimum of 5 years service teaching experience in technical field

Knowledge

  • Thorough knowledge on CAT technical operations
  • Classroom knowledge and ability to impart knowledge 

Skills

    • Possess excellent written and verbal communication skills
    • Ability to establish and maintain excellent, mutually beneficial working relationships with customers, employees, other departments, to ensure continued commercial benefit for the company.
    • Independent thinker with the highest level of integrity
    • Be a strong team player with proven people management skills
    • Proven administrative, leadership and interpersonal skills with ability to impart knowledge and skills to a multi-disciplinary team

    How to Apply

    interested and qualified applicant should apply by sending your CV to the email below

    international_construction@ethiojobs.net

    Please mention the position title on your email subject line.


    Apply Online
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